As part of the Business Care Plan, Peachtree Quantum customers will receive the following:
Your Peachtree Quantum Business Care Plan (which includes product upgrades, product updates and customer support) will be renewed automatically each year on the anniversary date of your purchase, at the then current renewal price, unless you terminate your agreement prior to that date. Renewal is not required for continued access to product updates. You will soon receive information via email about your Business Care Plan.
Sage Software reserves the right to limit each support call to 1 hour or 1 incident. Hours of operation are Monday-Friday from 8:30 AM - 8:30 PM eastern time, excluding occasional exceptions for observed holidays, company events, and extreme conditions beyond our control.