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Quantum Buyers Return Policy / Requesting an RMA
In order to expedite the return process, please complete the form below. You will receive instructions regarding how to proceed with your return within 1 business day.
* denotes required field
Reason For Return*
Reason For Return99999 characters remaining
Client must obtain an RMA# prior to sending the merchandise back. A returned package shipped to us without an RMA# will be refused. All returns must be adequately packed and can not be shipped back using an envelope but rather a box of some type. Shipping & Handling is not refundable. Should you feel your order contains discrepancies, please report it to us no later then 24 hours after receipt of product. No returns on software after 30 Days*. Certain items include an unconditional 30 day Money-Back Guarantee and should be returned directly to the manufacturer. Non-software related items must be returned within 7 days and must obtain and RMA number prior to return. Open Retail packages can only be returned to the manufacturer. Quantum Buyers LLC will not accept back open retail packages. At our discretion, we reserve the right to deny a return should we determine the product has been tampered with.
*If you purchase Sage 50 Quantum (formerly Peachtree Quantum), you must return the product within 90 days from your date of purchase in order to receive a full refund.
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